Friday Night At The ER

How Does it Work?
The game simulates the challenge of managing a hospital during a typical 24-hour period. Players perform distinct functions, but they come to realize that they also depend on each other. The game play (2 hours) is followed by an interactive debriefing (1 hour or more).

What Can it Teach?
* Systems Thinking: managing interdependence, complexity, delay
* Collaboration: shared accountability, coordinated action across functions
* Innovation: working with mental models, openness to redesign
* Use of Data: system performance data, measurement
* Structural Thinking: designing for performance